Training Programs

The Energy Solutions Center is dedicated to enhancing the core competencies of energy utility marketing and sales professionals.  Our comprehensive Account Rep Training Programs are designed to elevate the skills of both seasoned and new staff. These programs are a crucial part of developing staff in areas such as customer relationship management, sales and marketing, and the application of end-use natural gas equipment and systems.

ESC’s Energy Industry Fundamentals training program provides a comprehensive overview of the natural gas industry and the role of the natural gas utility, making it a valuable resource for all ESC members. Topics in this program include: Energy Overview, LDC Organization & Programs, Gas Operations & Safety, Energy Costs, Environmental Considerations, Benefits of Gas, and Energy Efficient Technologies. This program is available to all ESC members 24/7 as part of membership in ESC. 

Separate from the Energy Industry Fundamentals training program above, ESC currently offers several subscription-based training programs. Each subscription-based training program includes more than a dozen individual training units.  Each training unit includes a handout of course material, a video presentation, and an online test.  All training is web based and accessible 24/7 for ESC members participating in the respective training programs.   After each unit in the subscription-based program, an online exam will be offered to help demonstrate that the individual who viewed the unit has absorbed the knowledge.  Certificates of completion will be awarded upon the successful testing out of each unit in these programs.  For more information on pricing for any of the following programs, please contact Eric Burgis at eburgis@escenter.org.